Connect with us
X
Categories:

News

USSD Fees: Telcos, banks disagree on double charges

All Naija Entertainment

Published

on

Man pressing phone

The Association of Licensed Telecommunications Operators of Nigeria (ALTON), the umbrella body for telecoms operators, has called on the Nigerian Communications Commission (NCC) and Central Bank of Nigeria (CBN), to urgently address the impasse surrounding the implementation of the charges for the Unstructured Supplementary Service Data (USSD) access to banking services which has been put on hold.

Hello!! Have you heard about the deadly virus called Coronavirus? No? See What It Is & How To Prevent It Here. Also Stay Connected & Get Latest Updates On Coronavirus Here. Please be safe! We LOVE You.


In a statement issued on Tuesday and made available to newsmen, ALTON expressed displeasure over the suspension of the charges by telecom operators.

According to ALTON Chairman, Gbenga Adebayo, “Our attention has been drawn to the public outcry against the charges for the Unstructured Supplementary Service Data (USSD) access to banking services and the subsequent suspension of the implementation of the charges by the Honourable Minister of Communications. Our members are deeply concerned about the feelings of customers who have been instrumental in the growth of the telecommunications sector.

“The USSD channel has evolved over time from a telco exclusive channel used for only telco services such as balance inquiry and recharges, to a channel being utilized for the deployment of financial, insurance, agricultural and government services, etc. The USSD channel is delivered using the Standalone Dedicated Control Channel (SDCCH) which is also used for call set-up, SMS set-up, and delivery.

Adebayo said the banks identified the convenience of delivering services to its customers over the USSD channel and applied to NCC for USSD codes to deliver these services. USSD shortcodes were thereafter issued to the banks and as is expected, they became fully responsible for the charges associated with delivering services to their customer through these shortcodes.

For some years now, the USSD channel has become a preferred service channel for the financial sector because of the cost efficiencies derived from the adoption of the channel. Today, USSD codes such as *737#, *906# have become leading brands because banks have intensified the promotion of this channel to mostly the banked base towards the overall improvement of efficiencies with less focus on other service channels such as brick and mortar centres.

“In view of the opposition to the implementation of end-user billing by customers, our members, as responsible and responsive corporate citizens are committed to safeguarding consumer interests, and in this regard, we are willing to explore mutually beneficial solutions which ensure that costs associated with the provision of USSD services as determined by the Nigerian Communications Commission are fully recovered by our members and customers are not billed twice for the same service and by different institutions which is what end-user billing advocated by the banks will entail.

ALTON said its members challenged the implementation of end-user billing until a formal request for its implementation was received from the Body of Bankers Chief Executive Officers and several banks specifically demanding that end-user billing be implemented.

“In this vein, we call on the Nigerian Communications Commission and the Central Bank of Nigeria to, as a matter of priority, convene a meeting of the financial and telecoms industry stakeholders to address this issue for the benefit of the consumers and other stakeholders,” Adebayo stressed.

The chief executive officers of deposit money banks in the country in a joint statement released yesterday, said the charges on financial transactions have not been changed.


Get More Stories Like This On: Facebook: @AllNaijaEntertainment, Twitter: @AllNaijaEntertainment
Reach us on WhatsApp via: +2348104471989

Don’t Miss!

Join "ANE sabi" clique

Don't miss a thing, get ogbonge ANE latest updates to fuel your conversation daily.





Latest Exchange Rate

Donate To ANE!


Mind buying a coffee to support us here at All Naija Entertainment?. Yes?

Donate Now
Cardi
Entertainment8 hours ago

My Record Label Isn’t Tired Of Me – Cardi B

ASAP Ferg
Entertainment8 hours ago

ASAP Ferg Denies Sabotaging Nicki Minaj Collaboration ‘Move Ya Hips’

Kris Jenner
Entertainment8 hours ago

Kris Jenner Denies Sexually Harassing Her Bodyguard

Usher and Jenn Goicoechea
Entertainment8 hours ago

Usher & Jenn Goicoechea Welcome Baby Girl Sovereign Bo

Davido
Entertainment8 hours ago

Davido: How My Mother Died On My Father’s Birthday

Chrissy Teigen and John Legend
Entertainment8 hours ago

‘We Are In Pain’ – Chrissy Teigen, John Legend loses newborn child

Manchester United Logo
Sports8 hours ago

Transfer: Man United to sign Edinson Cavani, Ousmane Dembele as alternative to Jadon Sancho

News9 hours ago

Nigeria at 60: Don’t lose hope – Goodluck Jonathan

Police stops Revolution Now protesters in Rivers
News9 hours ago

Revolution Now: Police Stops Protesters In Rivers

Nnamdi Kanu
News9 hours ago

Biafra: When Nigeria Ended – Nnamdi Kanu reveals

Yemi Osinbajo
News9 hours ago

Bishop Predicts Osinbajo’s Removal Before 2023

Buhari speak
News9 hours ago

Nigeria at 60: Buhari’s 60th Independence Anniversary Broadcast [Full Speech]

ASUU
Education9 hours ago

ASUU: Ngige Lied, Our Members Are Being Owed Three Months Salaries

Governor Ortom Samuel
News9 hours ago

Governor Ortom questions economic benefits of rail line to Niger Republic

Buhari Next Level
News9 hours ago

Nigeria at 60: It Makes No Sense For Oil To Be Cheaper In Nigeria Than In Saudi Arabia —buhari

Babajide Sanwo-Olu
News1 day ago

Nigeria at 60: Lagos cancels Independence Day Parade

Buhari
News1 day ago

Nigeria at 60: Buhari to address nation from Eagles Square

Herdsmen with gun
News1 day ago

Suspected herdsmen strike 10 traditional rulers dead in Plateau

The Last Shift 2020
Movie Subtitles1 day ago

DOWNLOAD Complete The Last Shift (2020 film) Subtitles File [English SRT] 2020

Secret Society of Second-Born Royals
Movie Subtitles1 day ago

DOWNLOAD Complete Secret Society of Second-Born Royals (2020 film) Subtitles File [English SRT] 2020

Erica BBN White Party
Entertainment4 days ago

BBN 2020: Erica Missing At All-white Party After Preparation For Show

Godwin Obaseki
News1 week ago

Edo Election: God used Wike for my re-election – Obaseki

MY TEACHER'S DAUGHTER
Stories6 days ago

[STORY] MY TEACHER’S DAUGHTER (Complete Episodes)

Buhari
News7 days ago

Independence Day: Group calls for mass protest, wants Buhari to resign, make more demands

PDP Logo
News6 days ago

Ondo Election: PDP cautions INEC on use of Z-pad for Ondo guber poll

Laycon Nengi
Entertainment4 days ago

BBNaija: Laycon advises Nengi on Ozo

OGA LANDLORD
Stories6 days ago

[STORY] OGA LANDLORD (Episode 141)

Education5 days ago

School Resumption: Rivers To Reopen Schools, October 5

News1 week ago

INEC ready for Ondo election – Yakubu

Dorathy
Entertainment4 days ago

BBNaija: Dorathy reveals feelings for Kiddwaya, Brighto

Nengi BBN
Entertainment4 days ago

BBNaija 2020: “I never liked Kiddwaya” – Nengi

Laycon BBNaija
Entertainment4 days ago

BBNaija 2020: Laycon emerges winner of N85 million grand prize

Nigerian Presidential jet
News1 week ago

Nigerian Govt To Sell Presidential Jet

Nana Akufo-Addo
News1 week ago

Ghana President Presents 10,000 Hospital Beds To Health Ministry

Nengi and Ozo
Entertainment4 days ago

BBNaija 2020: My friendship with Ozo is over – Nengi

Nigeria Labour Congress NLC
News1 week ago

Strike: Governors meet on impending NLC strike Thursday

FRSC
News5 days ago

FRSC advises travellers against night travels

Coronavirus - COVID-19
News1 week ago

COVID-19: NCDC worried over reopening of schools, airports

Lai Mohammed
News1 week ago

Nigeria’s 60th Anniversary Worth Celebrating For 365 Days – Minister Fires Back At Critics

MY TEACHER'S DAUGHTER
Stories6 days ago

[STORY] MY TEACHER’S DAUGHTER (Episode 01)

ANE Billboard Hots!



Join "ANE sabi" clique

Don't miss a thing, get ogbonge ANE latest updates to fuel your conversation daily.





Copyright © All Naija Entertainment.

css.php